Sign in, sign out or reset your password
Sign in with your email and password, find Sign out in Settings, and set a new password from the Sign in page, which is also how you change it.
Sign in
You sign in with the email address and password you used when you created your account.
Go to the Sign in page. From legitgeo.com, select Sign in at the top of any page.
In Email, enter the address you signed up with.
Email (2), Password (3) and the Sign in button (4). Captured October 23, 2026. In Password, enter your password.
Select Sign in. The button reads Signing in... while it checks.
Overview opens, or the page you were trying to open before you were asked to sign in. If you have not finished setting up your account, setup opens where you left off. If your subscription has ended, admins see the plan screen and everyone else sees Subscription required. See I see Subscription required or my payment failed.
If you can’t sign in
“Invalid email or password.” means the address or the password is wrong. Check the address for typos, or reset your password.
“Please verify your email address first. Check your inbox for the confirmation link.” means you have not confirmed your address yet. Open the confirmation email LegitGeo sent when you signed up and select its link. If you can’t find it, see I didn’t get the confirmation, reset or invitation email.
“An error occurred. Please try again.” is a temporary problem. Wait a minute and try again, and if it keeps happening, contact support.
If a link from one of our emails brings you to the Sign in page with no message, that link did not work. Ask for a new one, for example a new reset link.
Sign out
There is no Sign out item in the sidebar. It is in Settings, which opens from your name.
Select your name at the bottom of the left sidebar. Settings opens on the Account tab.
Your name at the bottom of the sidebar (1) opens Settings, where Sign out (2) is at the bottom of the Account card. Demo account, October 23, 2026. Select Sign out. The Sign in page opens.
In the middle of setup, or on the Subscription required screen, select Sign out in the bottom-right corner of the screen instead.
Each browser remembers which business you were looking at and whether you use light or dark mode. Another computer or phone can show a different business until you switch it there too.
On a phone, open the menu with the three-line button at the top. Your name is at the bottom of the menu.
Reset a forgotten password
On the Sign in page, select Forgot password?, next to Password.
In Email, enter the address you sign in with.
Enter your address (2), then select Send reset link (3). Captured October 23, 2026. Select Send reset link. The page then says “If that email exists, we've sent a reset link. Check your inbox.”
This message (3) appears whether or not the address has an account. Captured October 23, 2026. Open the email and select the reset link. The Set a new password page opens.
In New password, enter a new password of at least 8 characters.
New password (5), Confirm password (6) and Update password (7). Captured October 23, 2026. In Confirm password, enter the same password again.
Select Update password. You see “Your password has been updated. You can now sign in.” and the Sign in page opens.
Sign in with your new password.
The message after step 3 is the same for every address, so the page never tells anyone whether an address has an account. If no email arrives, check the address you typed and your spam folder, then see I didn’t get the confirmation, reset or invitation email.
If the new password is too short you see “Password must be at least 8 characters.”, and if the two boxes differ you see “Passwords do not match.”
Change your password
There is no password field in Settings. To change a password you still know, reset it.
Sign out: select your name at the bottom of the sidebar, then Sign out.
On the Sign in page, select Forgot password? and follow the reset steps.
Frequently asked questions
Can I change the email address I sign in with?
Not in the app: the Email field in Settings is greyed out. Email hello@legitgeo.com from your current address and say which address you want to use instead.
Why does the Sign in page take me straight to my dashboard?
You are already signed in on this browser. Sign out first if you want to sign in with a different account.
I accepted a team invitation. Which password do I use?
The one you set on the invitation page. It replaces any password that login had before.